From time to time home owners of newly constructed government homes may find defects with the house.  The Department of Housing has created a programme that allows these home owners to have corrections made to newly constructed homes, by the Department of Housing, where defects are reported within the first six months after taking possession.  

Owners of government constructed houses occupied for six months or less, in government subdivisions.  Persons must be citizens or permanent residents of The Bahamas.

1. Applicant must submit a letter reporting any defects found in the home to the Department of Housing within six months of occupancy. The letter should include date of occupancy, house number, subdivision where home is located, name, and contact.

2. All letters need to be addressed to the following:
   Chief Housing Officer
   Department of Housing
   Charlotte House
   Charlotte and Shirley Streets
   PO Box N275
   Nassau, New Providence
   The Bahamas

   Officer In Charge
   Department of Housing
   Government Office Complex
   The Mall Drive
   PO Box F43774
   Freeport, Grand Bahama
   The Bahamas

   Officer In Charge
   Department of Housing
   Dove Plaza
   Marsh Harbour
   Abaco
   The Bahamas

3. All other family Islands homeowners must submit their letters of complaints through the Family Island Administrator’s Office, who will forward them to The Chief Housing Officer in  New Providence for action.
4. The Department of Housing will contact the home owner to acknowledge receipt of the letter and set up an appointment to assess the home. In the case of complaints from the Family Island, an officer from the Ministry of Works will be contacted to provide the assessment and receive proposals from contractors to correct defects.  
5. A Field Officer will conduct the assessment on the agreed date.  The home owner must be present for this assessment.  
6. The Department will then set up an appointment for contractors to visit the house to obtain quotations for the work to be done.
7. A contractor is selected based on the proposal and a contract is executed between the contractor and the Department of Housing.
8. Work will commence on the house.
9. Once work is completed, the home owner is required to sign an inspection verification form, indicating that the work has been completed satisfactorily.

There are no application forms for this service

• Proof of ownership

There are no fees associated with this service.  

Any of the following offices during the hours of 9:00 am to 5:00 pm, Monday to Friday, except public holidays.

New Providence
Department of Housing
Charlotte House
Corner of Charlotte and Shirley Streets
PO Box N275
Nassau, New Providence
The Bahamas
Tel. (242) 302-5816 or 323-3333
Fax.(242) 328–4244

Grand Bahama
Government Office Complex
The Mall Drive
PO Box F43774
Freeport, Grand Bahama
The Bahamas
Tel. (242) 352-3630 / 3893
Fax.(242) 352–9244

Abaco
Officer In Charge
Department of Housing
Dove Plaza
Marsh Harbour
Abaco
The Bahamas
Tel. (242) 367-2157
Fax.(242) 367-2150

For all other family islands, please contact the Family Islands Administrator's Office.